Built for UK water hygiene
Not a general job platform with a water page bolted on.
Water hygiene and Legionella compliance software. Every job audit-ready, plant room to invoice.
BlueWave is Legionella compliance software for UK water hygiene contractors. It schedules the PPM round, captures the job in a plant room with no signal, tracks the work waiting on lab results, files the record against the customer, site and asset, and keeps the contracts, quotes and invoices beside the work.
Thirty minutes, no slide deck. We walk a real engineer's shift, from the morning schedule to the finished service report. Or start on your own.
- ACoP L8
- Records
- Records shaped around the code your duty holders answer to
- HSG274
- Task regimes
- Task schedules that mirror its monitoring regimes
- HTM 04-01
- NHS evidence
- The evidence trail NHS estates auditors expect
- Five years
- Retention
- Five-year record retention as standard, with every change logged
Standards mapping reviewed .
Founding Beta Programme
Help us build BlueWave around the way you work.
We're looking for small UK water hygiene businesses to run their real jobs on BlueWave for three months, free, and tell us what works and what gets in the way.
- Teams of up to 8 people
- 3 months free
- Then 25% off for 12 months
Built for UK water hygiene. Here is what that actually buys you.
Water hygiene isn't a trade a general job platform picks up with a custom form. The regime is the product: monitoring frequencies that differ per asset, samples that go to a lab and come back days later, and a record an assessor can ask for five years on. We built the awkward parts first, which is why the list below is seven links rather than one adjective.
The L8 forms are already in the box
Monitoring and job-sheet templates shaped around ACoP L8 and HSG274 tasks — monthly temperature runs, cold water storage tank inspections, TMV servicing, showerhead cleans — ready to issue on day one. You edit ours; you don't build a tank inspection sheet from a blank form designer. BlueWave is not affiliated with or endorsed by the Legionella Control Association (LCA).
See the template libraryLab results get a queue, not an inbox
Send a job for lab results and it waits under "Waiting on lab" until the report is in, with the lab's PDF kept on the booking. Seven jobs waiting, oldest nine days: that's a dashboard tile, not a spreadsheet someone remembers to update.
See the lab-results queueA positive becomes a booked engineer in minutes
Someone reads the lab's positive, raises the reactive job, books it for today and the engineer gets a push notification. The trail starts at dispatch rather than at the phone call nobody logged.
See reactive dispatchPlant rooms have no signal, so the app never asks for one
Forms, photos, signatures and readings captured with zero bars, required photos enforced before the form will submit, and the day's jobs already on the device before the engineer arrives. Not "offline until you open a form".
See the field appThe history belongs to the asset, not the engineer
CWST-02 keeps its own record of every job, reading and photo since it was registered, even when a person leaves or a contract changes hands. Spa programmes under HSG282 and BS 8580-1 risk assessments sit in the same register, the assessments uploaded to the assets they cover.
See the asset registerFive-year retention is a default, not a policy document
Every change logged with who, what and when, and records filed customer → site → asset → job, so there is nothing to name and nothing to misfile. The Legionella Control Association (LCA) expects service providers to keep records for five years; BlueWave deletes nothing on a timer, so they stay.
See compliance recordsMonthly, quarterly and annual on one contract, with every visit counted
Variable service frequencies on a single agreement, with the visits delivered counted against the visits sold, so a shortfall shows up before the customer spots it. Each issued invoice exports as a Factur-X e-invoice at the EN 16931 profile.
See contract billingYour engineers cost less than your office. Office seats from £49, engineer seats from £29 per user per month. £0 setup, and nothing charged per asset — your asset register is your compliance record, so we're not going to meter it. See the full pricing
The long version: a monitoring visit is not one job · what double data entry actually costs · why engineers abandon field apps · what offline has to mean in a basement
The stack you run now vs the one you could
A schedule in one place, the form in another, the record in a folder named "FINAL v3", the certificate retyped in Word, the invoice raised weeks late in Sage. Every handover is a re-key; every re-key is a risk that surfaces in an audit.
The job goes on the calendar once. The engineer's app captures the work against the right site and asset. The record files itself, the service report is one download away, and you raise the invoice in the same system. Nobody retypes the job sheet, and month end becomes a quick review instead of a reconstruction exercise.
One platform, field to invoice
Four jobs your current stack does badly, done properly in one place.
Scheduling that knows the work
Drag-drop calendar with six views, a rail of the jobs still waiting for an engineer, and reactive work booked into an engineer's day in minutes.
Explore schedulingA field app that works offline
Forms, photos, signatures and readings captured on site, with or without signal. Designed for the rooms where signal never arrives.
Explore the field appCompliance records & lab results
One Library for every submitted job sheet, findable by customer, site, asset or date, with every change logged and five-year retention. Jobs waiting on the lab get their own queue, and the lab's report stays with the job.
Explore compliance recordsPPM contracts that add up
Monthly, quarterly and annual services on one contract, the jobs generated from it, and every visit delivered counted against the visits sold.
Explore contract billingWater hygiene job management software, measured against the eight leaks every firm knows
How it works
From the Monday round to Friday's invoice, nothing falls out of the system in between.
Schedule it
The office plans PPM rounds and drops reactive work into the right engineer's day. Set a daily capacity and the Scheduler's Timeline shows how full each engineer's day already is.
Capture it on site
The app walks the engineer through the inspection: readings, photos and signatures. There's no signal in a basement, so the app never asks for one. Everything syncs when coverage returns.
Review, report, invoice
The office reviews the submission, approves it or sends it back, and downloads the service report for the client. Invoices are raised in the same system, and every step is logged.
Built around the standards your auditors carry
Built around them — not certified by them. Your auditors will know the difference, and so do we.
ACoP L8
The code your duty holders answer to. BlueWave's records are shaped around it.
HSG274
Task schedules that mirror its monitoring regimes — temperatures, flushing, sampling.
HTM 04-01
Healthcare estates get the evidence trail NHS auditors expect.
Five years
Five-year record retention as standard — the retention the Legionella Control Association (LCA) expects of service providers.
Built with UK water-treatment pros. Early access is open.
We designed BlueWave to take up to ~10 hours of admin a week off a contractor's office: the re-keying, the chasing, the where's-that-job-sheet. Plans are per-seat and monthly, with no long contract. Sign up and your first invoice simply arrives with 10 days to pay.
The questions everyone asks
What is BlueWave?
BlueWave is Legionella compliance software for UK water hygiene contractors. It schedules the PPM round, captures the job in a plant room with no signal, tracks the work waiting on lab results, files the record against the customer, site and asset, and keeps the contracts, quotes and invoices beside the work. It is built for the firm delivering the water hygiene service, not for the duty holder buying it. BlueWave is a trading name of Compliance Digital Ltd, registered in England and Wales, company number 17305889.
Can BlueWave replace a general field-service platform, or a forms app plus a spreadsheet?
Yes, and that is what it is for. A horizontal field-service platform gives you a mature job engine and leaves the monitoring regime, the sampling schema and the five-year record for you to build in a form designer. A forms tool digitises the job sheet and leaves the schedule, the asset history and the invoice exactly where they were. BlueWave ships the water hygiene logic as well as a builder: ACoP L8 and HSG274 templates on day one, readings that flag themselves when they fall outside the expected range, a queue for the jobs waiting on the lab, and five-year retention on by default.
Does the engineer app really work offline?
The engineer app captures a whole job with no signal at all: forms, photos, signatures and readings, synced when coverage returns. The day's jobs and their forms are already on the device before the engineer arrives, so it isn't "offline until you open a form". Plant rooms and basements are where this work happens; an app that needs 4G there is decoration.
We're on GoFormz and spreadsheets. Can we move our forms and history?
Your forms get rebuilt in BlueWave's form builder, and your old records can be uploaded as files to the customer, site or asset they belong to. Rebuilt is usually better than migrated, because readings then get checked against the expected ranges you set. There is no integration with the old stack, deliberately: the point is leaving it.
Do we need an IT team to run this?
No IT team is needed. The office works in a browser and engineers use the app, with nothing for you to host, patch or back up.
What does it cost?
Office seats start at £49 per user per month and engineer seats at £29, priced separately because they don't use the same platform. Setup is £0 and nothing is charged per asset. The pricing page carries every tier in full.
Is BlueWave affiliated with the Legionella Control Association (LCA)?
No. BlueWave is not affiliated with, approved by, accredited by or endorsed by the Legionella Control Association (LCA), the Health and Safety Executive or any other body. References to ACoP L8, HSG274, HSG282, HTM 04-01 and BS 8580-1 describe the standards BlueWave's records and task schedules are shaped around, and the five-year retention default matches what the LCA expects of service providers' records.
Ready to retire the clipboard?
A 30-minute call, no obligation: bring a real site and we'll build its round, capture a visit, and produce the record an assessor would ask for.